Ironclad Digital ("Ironclad Digital," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, booking tools, and communication systems.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Business name
- Email address
- Phone number
- Website URL
- Service details or project information
- Appointment or booking information
- Messages submitted through website forms
We may also collect basic technical information such as browser type, device information, IP address, and website usage data for security, analytics, and performance improvement.
2. How We Use Information
We use collected information to:
- Respond to inquiries
- Provide website, automation, booking, and communication services
- Send appointment confirmations, scheduling updates, and service-related notifications
- Route form submission data to the appropriate account owner
- Improve our website, software, and customer experience
- Maintain security and prevent misuse
3. SMS Communications
Ironclad Digital may send you automated text messages if you have provided your mobile phone number and opted in via a form submission or verbal consent. Consent to receive SMS is not a condition of purchase.
Transactional messages (sent to all SMS subscribers who opt in): appointment confirmations, scheduling reminders, technician or service updates, customer support messages, and post-service follow-up.
Marketing messages (only sent if you separately opt in): contractor growth tips, case studies, and occasional promotional offers.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP — you will receive one confirmation then no further messages. For help, reply HELP or contact us at (951) 691-3895 or ironcladleadsystems@gmail.com.
We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.
4. Information Sharing
We do not sell, rent, or trade personal information.
We may share information only when necessary to:
- Provide our services
- Route customer inquiries to the appropriate business
- Support website hosting, analytics, messaging, or software infrastructure
- Comply with legal obligations
- Protect our rights, users, or systems
Mobile opt-in data and SMS consent information will not be sold or shared with third parties for marketing purposes.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
7. Your Choices
You may request to update, access, or delete your information by contacting us. You may opt out of SMS communications at any time by replying STOP.
8. Third-Party Services
Our website and services may use third-party providers for hosting, analytics, communications, payment processing, scheduling, or automation. These providers process information only as needed to support our services.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us through the Ironclad Digital website.